Required notice to vacate – Must be in writing in all instances.

Ending a Fixed Term –  14 days

you are vacating & your tenancy agreement is about to expire:

If you are leaving at the end of your current fixed term lease, the legislation requires at least 14 days notice in writing.
Please note that this amount of notice needs to commence when we have received your notice, not when it was posted.

Ending a Non-Fixed (Periodic) Term – 21 days

you are vacating & your tenancy agreement has already expired:

If you are leaving on a non-fixed term (periodic) lease, you are required to provide 21 days notice in writing.
Please note that this amount of notice needs to commence when we have received your notice, not when it was posted to us.

Breaking a Fixed Term

There is a new compulsory Break fee provision for all new tenancy agreements.  The tenant is required to pay a sliding scale of 1-4 weeks rent when they break the lease, depending on how much of the lease is remaining.  There has also been an interim provision legislated for COVID-19 impacted tenants which caps the break fee to only 2 weeks.

The prescribed break fees for all new agreements are:

  • 4 weeks rent if less than 25 % of the agreement has expired
  • 3 weeks rent if 25 % or more but less than 50 % of the agreement has expired
  • 2 weeks rent if 50 % or more but less than 75 % of the agreement has expired
  • 1 weeks rent if 75 % or more of the agreement has expired.For example:

Example:  If seven months of a 12-month tenancy agreement (or 58%) has expired, a tenant would need to pay a fee equal to 2 weeks rent as a ‘break fee’.

The Final Inspection

Only once the property has been fully vacated, cleaned & grounds(if applicable) made ready, with keys returned can we commence our final inspection.  We want to be able to get your full bond paid back to you as quickly as possible, we note that to do this, you will need to ensure the following:

  • Rent – any outstanding rent is paid promptly
  • Property Ready – the property is cleaned, carpets & grounds returned as per their ingoing condition
  • Please follow the final vacating guide & we will work hard to get your bond refund processed as quickly as possible
  • Keys – ensure that all keys, remote controls etc have been returned


Click Here for a copy of the Moving Out Checklist For Tenants

Outstanding Rent

Please note that it is against the tenancy legislation to withhold rent at the end of your tenancy with the intention for this to be deducted from the bond. Your rent must be paid in full, leaving your bond intact.

Cleaning

It is also important to understand that cleaning thoroughness can be hampered by tiredness after moving into another property. We encourage you to employ a cleaner so this process is not compromised. Should the cleaning process not be completed thoroughly, this can result in extra costs associated in rectify any cleaning issues and will also delay the return of the bond.

Carpet Cleaning

Be aware that using cheap ‘do it yourself’ carpet cleaning hire machines may initially save on cost, but in the long run may cost you a lot more, as they generally do not have the power to get carpets properly cleaned. This can result in professional carpet cleaning still required after you have paid to hire a machine as well!  Please contact our office should you wish to gain a list of police cleared & insured carpet cleaners

 

 

Tenant Maintenance Request

If you have a maintenance issue in your rental property, please fill in our maintenance request form so that we can action your request as quickly as possible.  If urgent and outside office hours, please see our After Hours Procedure for Tenants.

After Hours Maintenance Request

During your tenancy you may encounter an emergency situation.  An emergency is defined as something that may cause more damage to the property, harm someone, or may cause more damage if left unattended. As our property managers are only contactable during office hours you will need to use the following procedure.

Request After Hours Maintenance

The Renters Personal Assistant

The LJ Hooker Concierge Service is available 24/7, with as much or as little interaction after hours that you require, ensuring that your requirements or issues are dealt with efficiently and effectively.

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