Kylie Maxwell

Director & Franchise Owner

Having started her Real Estate career 1992 , Kylie moved on to own/operate boutique agency Maxwell and Co Real Estate in the mid 90s with her life partner Jason . In July 2013 Kylie and Jason merged their business with the successful LJ Hooker brand, and in 2016 Kylie and Jason purchased LJ Hooker Queanbeyan outright. Their depth of industry knowledge in both property management, sales and business management is a winning combination.

Kylie now leads one of the larger property management portfolio's in Queanbeyan and has an open door policy for all her clients.

Kylie attributes her personal success to her policy of treating landlords and tenants the only way she knows how - the same way she herself would like to be treated, with respect, professionalism and open and transparent communication. She understands that property management is a business to her landlord clients and she likes to help them achieve their portfolio growth dreams. Kylie also knows that it is more about people management and managing client expectations rather than property management. Kylie is very determined to deliver only the best customer experience.

Kylie is a well respected Queanbeyan local and in her spare time likes to keep fit and healthy and could possibly be seen running past your investment property on her early morning jogs. Talk about keeping an eye on things.

Kylie has a Cert 4 in training and assessment and is often found mentoring and training not only her own staff members but also other industry colleagues. Something she loves to do and is passionate about. This makes Kylie a great leader in the Industry.

Kylie is very hands on in the day to day running of the business. Striving to keep the business of property investment management fresh and modern to ensure the best possible advice and service to clients at all times.

Kylie likes to approach everyday with a positive and cheerful attitude and is very much an open book when it comes to helping others.


Ratings

  • Satisfaction
    ( 4.6 / 5.0 )
  • Recommendation
    ( 4.8 / 5.0 )
  • Performance
    ( 4.9 / 5.0 )

What our customers say

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Kylie you are just so rare in the world of Property Managers and know how to interact and build rapport and actually care what people feel and listen to their needs as if they were your own.You know what it is to give service that leaves no room for complaint......rare near impossible to find in property manager or real estate let alone other industries. You do not give out apathy.....thank you . LJ Hooker should be so very proud to have someone the nature of yourself who by being in your role does not make people feel they do no matter regardless of who or what they earn their needs are as great as the landlord.(Yes i have rental properties in ACT and as mentioned do not hold a candle to the light you shed in being Kylie Maxwell with my current agency and they should be ashamed as so many others. )Maybe you could be the trainer to guide people to simply care and not to acknowledge needs is in my eyes woeful...thank you for not doing as such in any way to Kris.She matters as does little Silk and everyone counts.You made her feel she mattered. From the bottom of my heart I thank and applaud your wonderful customer advocacy as no matter what whether Kris does find a home through your help or not I shall not forget Kylie Maxwell or LJ Hooker Queanbeyan. Hopefully when I get to Canberra next I may get to say hello face to face Kind regards and a million thanks Denise

Denise

Dear Kylie, Just a note to say how impressed my husband & I are with your exceptional service in regards to our recent property management agreement. From our enquiry to engaging LJ Hooker Queanbeyan to act as our property managers for our investment properties, right though to settlement your service has been outstanding. The settlement required you personally collect keys on our behalf & complete final property inspections, this was invaluable. I felt completely at ease with you discussing the process of selecting the right tenant for the properties & basically left the final decision to you to select the best candidate. Your emails to me have been clear & precise. The minor issues with the faults within the property have been dealt with very professionally & swiftly by you. You are an absolute gem within the management team! Thank you ever so much for your service & we wish to continue a great relationship with you at LJH QBN,

Clinton & Megan

I was impressed with Kylie's professionalism and knowledge. She explained everything clearly and made all the administration tasks seem easy eleviating the stress of renting my property. I would highly recommend Kylie to any prospective landlord or tenant.

Judy Edwards

Kylie was fabulous. Friendly, helpful and very responsive.

Sharryn Waite, Murrumbateman

So far the customer service provided by the management team has been very good.

Kevin Wren, Main Beach Gold Coast QLD

Thank you for your time, consistent and ongoing support. Thank you for making a difficult time more manageable.

Kaytlin PATRICK

Kylie Maxwell was entrusted with the final inspections, settlement & handover of our properties in a new unit complex. Kylie kept us informed & updated with placing tenants in the properties, Kylie secured tenants after only one week of taking control of the properties. I would recommend LJ Hooker Queanbeyan, Kylie & her team for fantastic service.

Megan & Clinton- Sunshine Coast, QLD